This course explores selected theories and concepts of change management and knowledge management as two separate themes during the course.
The first half of this course helps students identify the key skills you need to lead and implement change. We explore different perspectives on managing change, your personal change competencies, how to build readiness for change, change leadership, action research as a means of driving change, and strategic change.
The course helps you to develop skills in these areas and broadens your competence to help organisations manage change. It uses a mixture of group-based activities, personal reflection and experiential exercises to explore a wide range of topics.
The second part of the course on knowledge management emphasises knowledge as central to the collaboration of groups of individuals, the mission of organizations of all types (businesses, education, and government) and to society as a whole. While this predates modern information technology, computing and especially networking have vastly expanded the importance of information to these social contexts.
Largely as a result of these technologies, information has become less centralized, more widely distributed, chaotically organised and overwhelmingly plentiful. This places a premium on ways to distribute the management of information, to turn chaos into organization, to identify targeted or useful information.
While IT is responsible for creating problems, it is also a major hope for solutions. Both centralized and distributed information collections can be much more effectively organized. This allows individuals, groups, organizations, communities and society to leverage their information assets. This part of the course seeks to explore the main themes within this important and strategic subject for business today with particular emphasis on knowledge management and innovation.
2 Credits
€700 Euros including tuition and all class materials.